Pricing data
What does Smartsupp cost?
From about $19 a month.
Last checked 1 September 2026
Live chat pricing/Smartsupp
The short answer
How much does Smartsupp cost?
From about $19 a month.
It is priced per workspace rather than per person, so adding teammates does not multiply the bill.
What you are buying
Live chat with video recordings of visitor sessions and an AI shopping assistant.
What it costs as the team grows
| People replying | Smartsupp | TGLiveChat Pro |
|---|---|---|
| 1 | $19/mo | $19/mo |
| 3 | $19/mo | $19/mo |
| 5 | $19/mo | $19/mo |
| 10 | $19/mo | $19/mo |
Smartsupp is flat rate too, so this table is showing the price gap rather than a scaling difference.
Where Smartsupp earns it
Session recording built in, which is genuinely useful for diagnosing a broken checkout.
Where we are different
A fraction of the JavaScript execution time on the visitor device.
Being straight about the trade: TGLiveChat has no ticketing, no knowledge base, no reporting suite and no CRM. The price gap is smaller than it looks if you were genuinely using those. It is the entire point if you were not.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 100 conversations a month, one widget, our badge |
| Pro | $19/mo | Unlimited conversations, white label, AI agent. $156 a year works out at $13 a month |
| Agency | $59/mo | 10 client workspaces, per client branding, unlimited AI knowledge base |
| Founder | $299 once | Pro permanently, AI capped at 1,000 replies a month |
The bottom line
Smartsupp is flat rate, which is the right shape for a small team. The question is not whether it is expensive, it is whether you are using what you are paying for.
Check the branding charge and the AI billing before you decide. Those two lines move the total more than the headline price does.
Frequently asked questions
How much does Smartsupp cost?
Does Smartsupp charge per seat?
Does Smartsupp have a free plan?
What does it cost to remove Smartsupp branding?
Is Smartsupp worth the money?
What is a cheaper alternative to Smartsupp?
Sources and references
- Smartsupp pricing page Read on 2026-09-01. Verify before purchasing, as pricing in this category changes frequently.
- DebugBear: How Do Different Chat Widgets Impact Site Performance? Source of the widget weight figures referenced across this site.
We read every price off the vendor's own page rather than a review site, and we date it. If one of these is out of date, it is wrong rather than approximate, and we would rather be told.