Simple pricing. No surprises.
No per-seat fees. No "contact sales" pages. You see what you pay before you pay it.
Lifetime Deal: $149 one-time
Pro features forever. No subscription. First 100 users only.
Learn more →Free
For trying it out or personal sites with low traffic.
- 1 widget
- 100 chats/month
- Pre-chat form
- Basic customization
- All 20 themes
- "Powered by TGLiveChat" watermark
Pro
Most popularFor businesses that actually talk to their customers.
- Unlimited widgets
- Unlimited chats
- AI Agent (train on up to 100 pages)
- White-label (no watermark)
- Telegram Group routing
- Working hours & auto-away
- Visitor info (country, device, referrer)
- Email notifications
- Chat history dashboard
- Advanced customization + custom CSS
- All 25 themes
Agency
For agencies managing chat for multiple clients.
- Everything in Pro
- AI Agent (unlimited KB pages)
- 10 sub-accounts
- Custom branding per client
- Shared billing
- Priority support
Cancel anytime. No contracts. 14-day money-back guarantee on all paid plans.
Who is each plan for?
Not sure which plan fits? Here's the honest breakdown.
Free
Testing the waters
For personal projects or anyone who wants to try live chat before committing to a paid plan.
- A personal portfolio or blog with light traffic
- Early-stage products where you just want a feedback channel
- Developers evaluating the widget before recommending it to a client
Pro
Running a real business
For business owners, founders, and solo operators who actively talk to their customers and need the full feature set.
- An e-commerce store that wants to close sales via chat
- A SaaS product where support happens through one Telegram account
- Any site where removing the watermark and unlimited chats matter
Agency
Managing clients at scale
For web agencies and freelancers who set up chat for multiple clients under one roof and need separate branding per client.
- A digital agency that manages websites for 5–10+ clients
- A freelancer who wants to resell live chat as part of a retainer
- Teams where clients each need their own widget, branding, and Telegram connection
How pricing works
Flat pricing. No per-seat games.
TGLiveChat charges a flat monthly or yearly rate — not per seat, not per chat agent, not per widget. The Free plan gives you one widget, up to 100 chats a month, and the full theme library so you can see exactly what you're getting before spending anything. No credit card required to start. When you hit the chat limit or need features like white-label, working hours, or visitor info, that's when Pro makes sense at $12/month (or $8/month billed yearly). The Agency plan at $29/month adds sub-accounts so you can run separate widget setups per client, each with its own branding and Telegram connection. If you'd rather skip subscriptions entirely, the Lifetime Deal is a one-time $149 payment for Pro features permanently — no renewals, no annual charges, ever. Spots are capped at 100 users.
Everything side by side
| Feature | Free | Pro | Agency |
|---|---|---|---|
| Widgets | 1 | Unlimited | Unlimited |
| Monthly chats | 100 | Unlimited | Unlimited |
| Pre-chat form | |||
| White-label | |||
| Telegram Group routing | |||
| Working hours | |||
| Visitor info | |||
| Email notifications | |||
| Chat history | |||
| Custom CSS | |||
| All 25 themes | |||
| AI Agent auto-responder | 100 pages KB | Unlimited KB | |
| Sub-accounts | 10 | ||
| Custom client branding | |||
| Priority support | |||
| Watermark removed |
Pricing questions
Can I switch plans later?
Yep. Upgrade or downgrade anytime from your dashboard. If you upgrade mid-cycle, you'll get a prorated credit for the time left on your current plan. No penalties.
What happens when I cancel?
Your widgets keep working until the end of your billing period. After that, you drop down to the Free plan. Your chat history stays, your widget stays, you just lose Pro features like white-label and unlimited chats.
Do you offer refunds?
We offer a 14-day money-back guarantee on all plans. If it's not working for you, email us and we'll refund you. No hoops to jump through.
What's the Lifetime Deal exactly?
Pay $149 once, get Pro features forever. Not a subscription. We never charge you again. It's for the first 100 users. Once those spots are gone, they're gone.
Do I need a credit card for the Free plan?
No. Sign up with email and you're on the Free plan immediately. We don't ask for a card until you decide to upgrade.
What payment methods do you accept?
Visa, Mastercard, American Express, and PayPal. We use Stripe for payment processing, so your card info never touches our servers.
Can I use one Pro account for multiple websites?
Yes. Pro gives you unlimited widgets. Each widget can go on a different domain. One account, all your sites covered.
Is there a free trial for paid plans?
There's no time-limited trial, but the Free plan is genuinely free forever — not a 14-day window. You can use it as long as you want and upgrade when you're ready. Paid plans also have a 14-day money-back guarantee, so there's no real risk in trying Pro.
Is there a setup fee?
No. You pay the plan price and nothing else. No onboarding fee, no activation fee, no fee for adding widgets or connecting Telegram.
Can I downgrade from Pro to Free?
Yes. You can downgrade anytime. Your account drops to Free features at the end of your current billing period. Your chat history and widget stay intact — you just lose access to Pro-only features like white-label, working hours, and visitor info.
What happens to my data if I cancel?
Canceling moves your account to the Free plan, not deletion. Your widgets keep running (within Free limits), and your chat history stays in the dashboard. If you want your data deleted entirely, email us and we'll handle it.
Does the Agency plan include white-label?
Yes. Agency includes everything in Pro, which means no TGLiveChat watermark. You can also set custom branding per client sub-account, so each client sees their own setup, not yours.
Is the lifetime deal a one-time payment or subscription?
One-time payment. You pay $149 once and get Pro features permanently. We never charge you again. There's no annual renewal, no hidden subscription. The catch: it's capped at 100 users total.
Try it free. Upgrade when you're ready.
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