Pricing data
What does Intercom cost?
From $29 per seat per month on the Essential plan, and the AI agent is billed separately at $0.99 per resolution. A team of three answering 500 AI conversations a month is closer to $580.
Last checked 1 September 2026
Live chat pricing/Intercom
The short answer
How much does Intercom cost?
From $29 per seat per month on the Essential plan, and the AI agent is billed separately at $0.99 per resolution. A team of three answering 500 AI conversations a month is closer to $580.
It is priced per seat, so a three person team pays about $87 a month, or $1,044 a year.
What you are buying
A full customer platform: live chat, an AI agent called Fin, a help centre, product tours and a CRM. Renamed to Fin in May 2026 and being acquired by Salesforce.
What it costs as the team grows
| People replying | Intercom | TGLiveChat Pro |
|---|---|---|
| 1 | $29/mo | $19/mo |
| 3 | $87/mo | $19/mo |
| 5 | $145/mo | $19/mo |
| 10 | $290/mo | $19/mo |
Intercom charges per seat, so the left column multiplies and the right one does not. This is the whole difference between the two pricing models.
Where Intercom earns it
If you need a real helpdesk, Intercom is a real helpdesk. Ticketing, workflows, reporting, a help centre and an AI agent that genuinely resolves a large share of conversations. Nothing here competes with that.
Where we are different
Flat pricing with no per seat charge and no per resolution charge, and a widget DebugBear measured at a fraction of theirs.
Being straight about the trade: TGLiveChat has no ticketing, no knowledge base, no reporting suite and no CRM. The price gap is smaller than it looks if you were genuinely using those. It is the entire point if you were not.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 100 conversations a month, one widget, our badge |
| Pro | $19/mo | Unlimited conversations, white label, AI agent. $156 a year works out at $13 a month |
| Agency | $59/mo | 10 client workspaces, per client branding, unlimited AI knowledge base |
| Founder | $299 once | Pro permanently, AI capped at 1,000 replies a month |
The bottom line
Intercom is priced for a company with a support department. If that is you, the per seat model is fair and the product is built for it. The question is not whether it is expensive, it is whether you are using what you are paying for.
Check the branding charge and the AI billing before you decide. Those two lines move the total more than the headline price does.
Frequently asked questions
How much does Intercom cost?
Does Intercom charge per seat?
Does Intercom have a free plan?
What does it cost to remove Intercom branding?
Is Intercom worth the money?
What is a cheaper alternative to Intercom?
Sources and references
- Intercom pricing page Read on 2026-09-01. Verify before purchasing, as pricing in this category changes frequently.
- DebugBear: How Do Different Chat Widgets Impact Site Performance? Source of the widget weight figures referenced across this site.
We read every price off the vendor's own page rather than a review site, and we date it. If one of these is out of date, it is wrong rather than approximate, and we would rather be told.