Pricing data

What does Tidio cost?

Starter from about $24 a month, Growth about $49. Lyro, the AI agent, is billed separately, so a small business running both typically lands between $68 and $150 a month.

Last checked 1 September 2026

Live chat pricing/Tidio

The short answer

How much does Tidio cost?

Starter from about $24 a month, Growth about $49. Lyro, the AI agent, is billed separately, so a small business running both typically lands between $68 and $150 a month.

It is priced per workspace rather than per person, so adding teammates does not multiply the bill.

What you are buying

Live chat and an AI agent called Lyro, aimed mostly at ecommerce.

What it costs as the team grows

Tidio against a flat rate plan
People replyingTidioTGLiveChat Pro
1$24/mo$19/mo
3$24/mo$19/mo
5$24/mo$19/mo
10$24/mo$19/mo

Tidio is flat rate too, so this table is showing the price gap rather than a scaling difference.

Where Tidio earns it

Strong ecommerce integrations and a mature AI agent with good published resolution rates.

Where we are different

One flat price with the AI agent included rather than billed as a separate product on top.

Being straight about the trade: TGLiveChat has no ticketing, no knowledge base, no reporting suite and no CRM. The price gap is smaller than it looks if you were genuinely using those. It is the entire point if you were not.

TGLiveChat pricing for comparison
PlanPriceWhat you get
Free$0100 conversations a month, one widget, our badge
Pro$19/moUnlimited conversations, white label, AI agent. $156 a year works out at $13 a month
Agency$59/mo10 client workspaces, per client branding, unlimited AI knowledge base
Founder$299 oncePro permanently, AI capped at 1,000 replies a month

The bottom line

Tidio is flat rate, which is the right shape for a small team. The question is not whether it is expensive, it is whether you are using what you are paying for.

Check the branding charge and the AI billing before you decide. Those two lines move the total more than the headline price does.

Frequently asked questions

How much does Tidio cost?
Starter from about $24 a month, Growth about $49. Lyro, the AI agent, is billed separately, so a small business running both typically lands between $68 and $150 a month. Checked on 2026-09-01. Pricing in this category changes often, so read it off their own page before committing.
Does Tidio charge per seat?
No. Tidio charges per workspace or per plan rather than per person, so adding teammates does not multiply the bill. That suits small teams where everybody occasionally replies.
Does Tidio have a free plan?
Free plan with a monthly conversation cap. Check what happens when you reach the cap before you build on it, because some plans stop working and some bill overage quietly.
What does it cost to remove Tidio branding?
Tidio does not publish a separate branding removal charge. It is usually bundled into a higher tier rather than sold as an add on, so check which tier includes white label rather than looking for a line item.
Is Tidio worth the money?
Strong ecommerce integrations and a mature AI agent with good published resolution rates. Whether that is worth it depends entirely on whether you use the parts you are paying for. The most common mistake in this category is paying for a support platform and using a chat bubble.
What is a cheaper alternative to Tidio?
TGLiveChat Pro is $19 a month flat, or $13 billed yearly, with white label and the AI agent included and no per seat charge. It is a deliberately narrower product though: chat that routes to Telegram, with no ticketing and no helpdesk. If you were using those, cheaper is not the same as better.

Sources and references

We read every price off the vendor's own page rather than a review site, and we date it. If one of these is out of date, it is wrong rather than approximate, and we would rather be told.

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