Widget performance
How heavy is the Zoho SalesIQ chat widget?
DebugBear did not publish a download figure for Zoho SalesIQ. Here is what they did measure, and how to get the number for your own installation.
Last checked 1 September 2026
Widget size/Zoho SalesIQ
The short answer
How big is the Zoho SalesIQ chat widget?
DebugBear did not publish a download size for Zoho SalesIQ. They did measure JavaScript execution at 259ms, which is the number a visitor actually feels. Measure your own installation in the Network tab rather than trusting any published figure, including this one.
The fastest widget DebugBear measured for JavaScript execution, at 259ms. They noted it defers most of its code until the chat is opened.
What Zoho SalesIQ is
The chat product inside the Zoho suite.
How it compares
| Widget | Download | JS execution |
|---|---|---|
| Tawk.to | 749 KB | Not published |
| Zendesk Chat | 533 KB | 991 ms |
| Drift | 464 KB | Not published |
| LiveChat | 385 KB | Not published |
| Intercom | 301 KB | Not published |
| Crisp | 155 KB | Not published |
| LiveAgent | 79 KB | Not published |
| TGLiveChat | ~26 KB | not in the test |
Competitor figures are DebugBear's, updated 10 November 2025. The TGLiveChat figure is our own measurement, with the method on the widget size page.
Where Zoho SalesIQ is the better choice
Cheap, well engineered for speed, and free if you are already inside the Zoho ecosystem.
Where we are different
No per operator charge, and you answer from Telegram rather than another console.
Worth being plain about the trade: TGLiveChat is not a helpdesk. There is no ticketing, no SLA engine, no assignment rules and no reporting suite. If you were using those, a lighter widget is not a saving, it is a downgrade. If you were not, you were carrying the weight of a product you never opened.
Measuring your own installation
Every published figure, including ours, is somebody else's configuration. Open DevTools, go to the Network tab, filter by the vendor domain and hard reload. Read the transfer column, not the resource size column. Then look at the Performance tab for scripting time. Two minutes, and it is the only number that describes your site.
The bottom line
Zoho SalesIQ's download size is not published, so measure it before drawing a conclusion. A heavy widget attached to a helpdesk your team lives in is a fair trade. A heavy widget attached to a chat bubble nobody answers is not.
Defer it before you replace it. That is the cheaper fix and it usually works.
Frequently asked questions
How big is the Zoho SalesIQ chat widget?
Does the Zoho SalesIQ widget hurt Core Web Vitals?
How do I make Zoho SalesIQ load faster?
How do I measure this myself?
Is there a lighter alternative to Zoho SalesIQ?
What does Zoho SalesIQ do well?
Sources and references
- DebugBear: How Do Different Chat Widgets Impact Site Performance? Published 14 July 2019, updated 10 November 2025. Source of the Zoho SalesIQ figures on this page.
- Google: Core Web Vitals What widget weight actually affects, and how.
- Chrome DevTools: Network reference The transfer versus resource size distinction used above.
Measurements of Zoho SalesIQ belong to DebugBear and are cited for comparison. We measure our own widget and nobody else's.